Privacy Policy
Last Updated: March 10, 2026
At DarkLove, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our store, make a purchase, or communicate with our support team. By using our services, you agree to the practices described in this policy.
1. Information We Collect
To provide a reliable shopping experience, we collect information that identifies you or relates to your transactions:
Contact Details: Your full name, shipping address, billing address, phone number, and email address.
Payment & Financial Data: Transaction details and payment confirmations. (Note: We use secure third-party processors like PayPal; we do not store your full card numbers on our servers).
Order History: Details of the handbags you have viewed, items added to your cart, and your purchase history.
Technical Data: Your IP address, browser type, and how you interact with our website via cookies to improve site functionality.
Correspondence: Any information you provide when reaching out to our customer support team for assistance.
2. How We Use Your Information
We use your data for specific, legitimate business purposes:
Order Fulfillment: To process payments, arrange shipping, and provide order updates.
Support: To respond to your inquiries and resolve any issues with your delivery.
Site Security: To detect and prevent fraudulent transactions or malicious activity.
Legal Compliance: To meet tax obligations or respond to valid legal requests.
3. Data Sharing & Disclosure
We do not sell your personal information. We only share data with trusted service providers who help us operate:
Platform Providers: Our store is powered by WooCommerce, which processes data to maintain our online services.
Logistics & Payments: We share necessary details (like your address) with shipping carriers and payment gateways (PayPal) to complete your orders.
Legal Requirements: We may disclose information if required by law or to protect the safety and rights of DarkLove and our customers.
4. Cookies and Tracking
We use cookies to enhance your browsing experience, remember your cart items, and understand how our website is performing. You can manage your cookie preferences through your individual browser settings.
5. Data Security and Retention
We implement industry-standard security measures to protect your information. However, please be aware that no method of transmission over the internet is 100% secure. We retain your personal data only as long as necessary to provide our services, comply with legal records, or resolve disputes.
6. Your Rights and Choices
Depending on your location, you may have the right to:
Request access to the personal data we hold about you.
Request that we correct or delete your information.
Opt-out of any promotional communications by using the “unsubscribe” link in our emails.
7. Children’s Privacy
Our store and services are not directed toward children. We do not knowingly collect information from individuals under the age of 18.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The “Last Updated” date at the top of this page will always indicate the most recent version.
Contact Information
If you have questions regarding your data or this policy, please reach out to us directly:
Business Name: DarkLove
Business Mail: Support@darklove.shop
Business Hours: 9:00 AM – 5:00 PM (Monday to Friday)
Business Address: 12301 N Western Ave, Oklahoma City, OK 73114, United States
