Payment Policy

Last Updated: January 27, 2026

At DarkLove, we are committed to providing a safe and seamless shopping experience. This Payment Policy outlines the payment methods we accept, how transactions are handled, and what you can expect when making a purchase.

Secure Checkout

Your payment security is our first concern at DarkLove. To safeguard your payment and personal information during transmission, we use industry-standard SSL (Secure Socket Layer) encryption. By replacing sensitive payment details with a unique, non-sensitive identifier, tokenization technology ensures the safety of every transaction. Your payment information is managed according to the highest security standards through our payment processing partners’ compliance with PCI-DSS (Payment Card Industry Data Security Standard). To further prevent unauthorized access, your credit card details are never stored on our servers.

Accepted Payment Methods

• PayPal – For your convenience, DarkLove securely accepts payments through PayPal. All transactions are handled using PayPal’s encrypted and protected payment system, ensuring a safe checkout experience.

• Visible at Checkout – All available and active payment methods will always be clearly shown during the checkout process.

Currency Information

All transactions on DarkLove are processed in US Dollars ($), ensuring clear and consistent pricing for our customers.

Order Confirmation

Once your purchase is successfully completed, you will receive an order confirmation email containing all transaction details. If you do not see this email within a few minutes, please check your spam or junk folder, or contact our support team for assistance.

Troubleshooting Payment Issues

If you run into any issues when checking out, we advise taking the following actions:

1. Verify all of your information again, including the billing address and account details.

2. Make sure your account is approved for online purchases and that there are enough funds available.

3. Try using a different device, clearing the cache on your browser, or using private/incognito browsing.

4. For more help, please get in touch with our support staff if the problem continues.

Authorization and Verification

Before any payment is completed, every order goes through an authorization and verification process to ensure the transaction is valid and secure. When you place an order, your payment provider checks whether the payment method is active and has enough funds. Your order is only processed further once all verification steps, including fraud screening and address validation, are successfully completed.

Payment Errors or Failed Transactions

If a PayPal payment fails, it usually means the system could not authorize the transaction. This may happen due to low funds, mismatched billing details, or security checks. Please ensure your PayPal account is verified and all details match correctly. You can try the payment again or contact PayPal support if the issue continues.

Payment Disputes

If you believe there is an issue with a payment, you can open a dispute directly through your payment provider. We will fully cooperate to provide all necessary information to help resolve the matter as quickly as possible.

Taxes

All applicable taxes will be shown clearly at checkout before you complete your purchase.

Policy Updates

This Payment Policy may be updated or modified at any time by DarkLove without prior notice. We recommend reviewing this page periodically to stay informed about any changes.

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Reach Us

Business Name: DarkLove
Business Hours: 9AM-5PM (Monday to Friday)
Email: Support@darklove.shop
Business Address: 602 W 231st St, Bronx, NY 10463, United States