Payment Policy

Last Updated: October 6, 2026

At DarkLove, we want the payment process to be simple, clear, and secure. This Payment Policy explains how payments are handled when you place an order through our online store.

Accepted Payment Methods

DarkLove accepts the following payment methods through our online checkout:

• Visa
• Mastercard
• American Express
• Shop
• Discover
• Diners Club
• Elo
• JCB
• UnionPay

Available payment options may vary depending on the transaction and payment provider. The payment methods available for your order will be shown during checkout before you complete your purchase.

Payment at Checkout

All purchases are completed through the DarkLove online checkout. Before placing your order, you can review the items in your cart, product prices, applicable charges, and total amount due.Please review your order and payment information carefully before submitting your purchase.

Payment Authorization

When you submit an order, your selected payment method may require authorization or verification by the applicable payment provider or financial institution.If a payment is declined, cannot be authorized, or requires additional verification that is not completed, your order may not be successfully processed. You may need to review your payment information or select another available payment method.

Pricing and Order Total

Product prices are displayed on the DarkLove website and may change from time to time.The applicable product price and any applicable charges will be shown during the purchasing process. Please review the final order total before completing your purchase.We aim to make the total amount you are expected to pay clear before you submit your order.

Currency

DarkLove transactions are conducted in U.S. Dollars (USD). Product prices and applicable charges are presented in USD during the shopping and checkout process.If your bank, card issuer, or payment provider applies a currency-conversion charge or another fee based on your individual account or payment arrangement, that charge is determined by the applicable financial institution and is outside DarkLove's control.

Payment Security

DarkLove takes reasonable measures to help protect customer information during the payment and checkout process.Our Shopify-powered store uses secure ecommerce and payment infrastructure for online transactions. Customers should only submit payment information through the official DarkLove checkout.For your security, please do not send complete card details, security codes, passwords, or payment verification codes to us by email or through other informal communication channels.

Card Payments

Customers may use eligible Visa, Mastercard, American Express, Shop, Discover, Diners Club, Elo, JCB, and UnionPay cards through the payment options displayed at checkout.When paying by card, please make sure the information entered during checkout is accurate and matches the information required by your card issuer.Card transactions may be subject to authorization and security checks by the relevant payment provider or financial institution.

Declined or Failed Payments

A payment may occasionally be declined, interrupted, or unable to be completed.This may happen because of incorrect payment information, insufficient funds, restrictions from a card issuer or payment provider, security checks, authorization issues, or technical problems.If your payment is declined, please review the information entered during checkout and, if appropriate, try another available payment method.If you believe you were charged but your order was not successfully completed, please contact us before placing another order so we can help review the situation.

Duplicate Orders or Charges

If you believe you accidentally submitted an order more than once or notice what appears to be a duplicate charge, please contact us as soon as possible at support@darklove.shop.Please include your order number and relevant transaction information when possible so we can review the matter.In some cases, a payment provider or financial institution may temporarily show a pending authorization that later changes or disappears.

Payment Confirmation

After a successful purchase, you will receive an order confirmation containing relevant information about your order and transaction.We recommend keeping your order confirmation for your records.If you believe you completed checkout successfully but did not receive an order confirmation, please contact DarkLove so we can help verify the status of your order.

Payment Verification

Certain transactions may require additional verification by the payment provider, card issuer, or financial institution.This may be part of routine security or fraud-prevention procedures.If required verification cannot be completed, the payment may not be authorized and the order may not be successfully processed.DarkLove may also take reasonable steps to review transactions that appear unusual or potentially unauthorized to help protect our customers and store.

Unauthorized Transactions

If you believe a payment associated with DarkLove was made without your authorization, please contact your payment provider or financial institution immediately.You should also contact us at support@darklove.shop so we can identify the relevant order or transaction and review the matter.For your security, never send your full card number, card security code, password, or one-time verification code by email.

Changes to Available Payment Methods

DarkLove may add, remove, or modify available payment options from time to time due to changes in payment-provider availability, technical requirements, security considerations, or other business circumstances.The payment methods currently available for your purchase will be displayed during checkout.If a payment method listed in this policy is temporarily unavailable, the payment options presented at checkout will determine which methods can be used for that particular transaction.

Questions About Payments

If you have a question about a payment, order charge, declined transaction, payment confirmation, or another payment-related matter, please contact our customer support team.When contacting us about a specific transaction, please provide your order number and the email address associated with your order whenever possible.For your protection, please do not include complete card numbers, card security codes, passwords, or one-time payment verification codes in your email.

Contact DarkLove