FAQ
At DarkLove, we want your shopping experience to be easy. Below you’ll find the answers to some of the most common questions about our handbags.
What kind of products do you sell?
We specialize in a variety of handbags designed for daily use and practicality. Our collection includes different styles built for durability and functional use.
Do you ship internationally?
Currently, we offer shipping within the United States only. We do not ship internationally at this time.
How long does shipping take?
Delivery within the USA typically takes 5–8 business days, depending on your location. Once your order ships, tracking details will be sent to your email.
What payment methods do you accept?
We accept:
PayPal
What materials are the handbags made of?
Our handbags are made from various durable materials suitable for daily wear. Specific material details for each item can be found on the individual product pages.
How should I care for my handbag?
To maintain the condition of your bag, we recommend wiping it with a soft, damp cloth and avoiding prolonged exposure to direct heat or moisture.
What is included in the package?
1 × Handbag (main unit)
Protective packaging or dust bag (if applicable to the selected model)
Care instructions (if provided by the manufacturer)
Can I return or exchange an item?
Yes, we accept returns within 14 days of delivery if the item is unused and in its original packaging. Please see our Returns & Refund Policy for complete details.
What if I receive a damaged or defective product?
Please email Support@darklove.shop within 48 hours of delivery with your order number and clear photos of the issue. We’ll assist you right away.
How do I track my order?
Once your order is shipped, you’ll receive a tracking number by email. You can use that number to track your package through the carrier’s website.
Still have questions?
We’re happy to help. Just send us an email at Support@darklove.shop and our team will get back to you within 24–48 hours.
Reach Us
Business Name: DarkLove
Business Hours: 9AM-5PM (Monday to Friday)
Email: Support@darklove.shop
Business Address: 602 W 231st St, Bronx, NY 10463, United State