Privacy Policy
Last Updated: January 27, 2026
DarkLove operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience. DarkLove is powered by WooCommerce, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories:
Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including payment card information, transaction details, and payment confirmation.
Account information including your username, password, and settings.
Transaction information including items viewed, cart activity, and past purchases.
Communications including information you provide during customer support inquiries.
Device and Usage information including IP address, browser type, and interaction with our Services.
Personal Information Sources
We collect information directly from you, automatically through cookies and similar technologies, and from our service providers or partners.
How We Use Your Personal Information
Provide and Improve Services: To fulfill orders, process payments, and manage your account.
Marketing and Advertising: To send promotional communications and show relevant advertisements based on your activity.
Security and Fraud Prevention: To authenticate accounts and detect or investigate malicious activity.
Communicating with You: To provide customer support and maintain our relationship.
Legal Reasons: To comply with applicable laws or respond to legal processes.
How We Disclose Personal Information
We may disclose information to vendors (IT, payment processing, shipping), marketing partners, affiliates, or in connection with business transactions (mergers), always in accordance with this policy.
Relationship with WooCommerce
The Services are hosted by WooCommerce. They process your information to help us provide and improve our store. For more details, you can visit the WooCommerce Privacy Policy.
Children’s Data
The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority.
Security and Retention
While we implement security measures, no system is “perfect.” We retain your data as long as necessary for account maintenance, legal obligations, or dispute resolution.
Your Rights and Choices
Depending on your location, you may have the right to:
Access, delete, or correct your personal information.
Receive a copy of your data (Portability).
Opt-out of promotional emails via the “unsubscribe” link.
Complaints
If you have concerns about how we process your data, please contact us. You may also have the right to appeal to your local data protection authority.
Changes to This Privacy Policy
We may update this policy periodically. The “Last Updated” date will reflect the most recent changes.
Reach Us
Business Name: DarkLove
Business Hours: 9AM-5PM (Monday to Friday)
Email: Support@darklove.shop
Business Address: 602 W 231st St, Bronx, NY 10463, United States